Appointment Policy 

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment.  Emergency cases will always receive top priority, which is why occasional appointment delay may occur.  Please realize that we make a sincere attempt to see each client on time. 

For your convenience, drop-off appointments are available.  A 'drop off' means the client brings their pet at their most ideal time.  The pet is monitored and cared for at Norwich Regional Animal Hospital until the doctor can perform a full physical exam.  Ideally, the pet is admitted in the morning so the doctor can examine the patient in between appointments, or at the time reserved for admitted patients. Once the exam is complete, we will call you to go over the diagnosis and recommended care.  

Patient Arrival Policy

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets.  This is one of the reasons we ask you to restrain your pet.  For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area, exam rooms, or outside.  All cats must be presented in an appropriate cat carrier or on a leash.

Payment Policy

We require full payment at the time services are rendered. For your convenience we accept all major credit cards, as well as ApplePay or GooglePay, checks and cash.  We also provide third party financing information at our reception desk.

Financial Policy

Privacy Policy

This is our own private web site!

We do not collect or give out any information to any third party vendors or internet businesses. No information will ever be disclosed to outside parties from us or our web site hosting company at www.evetsites.com.

It's that simple! And we strictly adhere to this policy.

Norwich Regional Animal Hospital LLC recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit our site.

Your privacy is also protected in our hospital. At no time is any information given out about the client or the pet without the consent of the owner.